Shipping and Delivery
Shipping Price
DPD (€29) - anything except of mowers
Dachser (€99) - mower delivery
Extract from Terms and Conditions
Conditions of delivery
5.1. Methods of delivery. The delivery methods you can use are as follows:
5.1.1. personal collection on our premises:
5.1.1.1. Swardman, s.r.o., Oplanská 2614, 190 16 Prague;
5.1.2. courier company DPD,
5.1.3. transport company Dachser.
5.2. Restrictions on delivery of goods. We only deliver goods to the following countries: Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Romania, Slovenia, Spain, Sweden.
5.3. Acquisition of title. You will become the owner of the goods we deliver to you by concluding a contract if you are an entrepreneur or by accepting the goods if you are a consumer, but not before you have paid the total price in full.
5.4. Delivery period. The agreed delivery period for the goods runs from the conclusion of the contract. If you are a consumer and the delivery period is not agreed, we will deliver the goods to you without undue delay, but no later than 30 days after the date of conclusion of the contract. If the total price is to be paid before the delivery of the goods, the delivery period runs only from the payment of the total price. The goods will be delivered to their destination within this period. If you are not a consumer and the goods are to be delivered to their destination via a carrier, the goods will be handed over to the carrier within this period.
5.5. Taking delivery of the goods. You are obliged to take delivery of the goods at the agreed time and place depending on the delivery method. If the goods are to be delivered using a carrier, you are obliged to take them over upon delivery to the destination. If you do not take delivery of the goods, we will have the right to withdraw from the contract, the right to obtain payment of the costs associated with the delivery of the goods if they have not been paid before delivery of the goods, and the right to obtain payment of the storage fee for the period of storing the goods that ends when you take delivery of the goods or withdraw from the contract or when we withdraw from the contract. The storage fee is 10€ per day, but its total amount must not exceed the price of the stored goods. If we deliver the goods to you repeatedly after you have not taken the delivery, we are entitled to reimbursement of the costs of repeated delivery attempts.
5.6. Identity check on receipt of goods. If the goods have been paid for before delivery, we are entitled to make the handover of the goods subject to an identity check of the receiving person based on an identity document.
5.7. Damage to goods in transit to a consumer. If you are a consumer, the risk of damage to the goods passes to you upon receipt of the goods. If the goods are delivered damaged to you, you are obliged to inform us of the damage immediately and preferably:
5.7.1. online on the relevant page of our online store,
5.7.2. by e-mail at info@swardman.com,
5.7.3. personally on any of our premises,
5.7.4. by phone at 731 610 787.
In the event that you discover damage to the package upon receipt of the goods, you are obliged to inform not only us but also the carrier of the damage upon receipt of the goods. You can ask the carrier to unpack the damaged package before accepting it and if you find out that the goods have been damaged, you are not obliged to accept it from the carrier.
5.8. Damage to goods in transit to an entrepreneur. If you are not a consumer and the goods are to be delivered using a carrier, the risk of damage to the goods passes to you upon handover of the goods to the carrier. If damage to the goods occurs after the risk of damage has passed, we are not responsible for it and the damage to the goods does not affect your obligation to pay the total price and the obligation to take delivery of the goods. If the goods are delivered damaged to you, you are obliged to immediately complain to the carrier about the damage to the goods.
5.9. Packaging of goods. Unless otherwise agreed, the goods will be packed in a manner suitable for their preservation and protection.